We are here for you.
Have a problem or question that the telephone hotline couldn´t solve either? Our live support will help you and solve it!
You can see all activities and of course you may intervene at any time. The connection is realized via a secure encrypted server.

To be able to use our live-support, we will need to make a prior appointment with you by phone or by eMail (telephone number and email address see above).

Important
If you are using antivirus or firewall software, some safety checks will appear on your screen when you ask to run the files (see explanation below) and answer YES when prompted.

Please just follow the instructions that appear and always accept "execute", even if a question should appear several times.

Our live-support is secure and will be executed using a special secure server.